You're More Likely To Get Bumped From Your Flight If You Make This Common Mistake
Picture this: It's a busy holiday weekend at the airport, and you put off checking in for your flight until you're on your way there. After clearing security, you reach your gate just as a gate agent announces that the flight is overbooked and asks if anyone will volunteer to give up their seat. When no one steps forward, your name is called, and you're involuntarily bumped, leaving you to wait for another flight. While this might feel like a random stroke of misfortune, one common mistake may have increased your likelihood of being bumped: checking in too late.
Although this solution to overbooking might seem completely unfair, according to the U.S. Department of Transportation (DOT), airlines are well within their rights to overbook flights to compensate for no-shows. Most of the time, they predict the number correctly. The issue arises when they misjudge the number and end up with more passengers than seats available. If not enough passengers volunteer to give up their seats, airlines may use criteria such as check-in time, ticket price, and frequent flyer status to decide who gets bumped. This means passengers who check in late, even before the airline's deadline, could be at greater risk of losing their seats.
Besides potentially losing your seat, checking in late can lead to plenty of other issues. If you didn't reserve your seat during the booking process, waiting until the last minute might leave you with the least desirable seating options. It's possible you'll get assigned a dreaded middle seat in the back of the plane, or even be separated from your companions if you are traveling with others.
Perks of checking in early
Many airlines have made it simpler to check in early and potentially avoid the airport counter with their apps. If you're flying on a major airline such as United or Delta, check-in generally opens around 24 hours before your scheduled departure time. Passengers who have the app may receive a notification, and some may even be checked in automatically. If you're not automatically checked in, make sure you don't ignore the reminder.
Checking in early may also give you a chance to review available seats and potentially snag a better one. Jesse Neugarten, the founder and CEO of Dollar Flight Club, told Southern Living that many airlines update seat maps when check-in opens. "If someone cancels or changes seats at the last minute, those better spots open up. If you check in early, you've got first dibs," he said. Checking in early might also lead to last-minute upgrade offers. While complimentary upgrade priority is typically decided by factors such as elite status and fare class, some airlines offer paid upgrades during check-in. If any issues arise during the check-in process, getting it done early also gives you more time to address them. Once you've checked in, you can double-check your flight details and access your boarding pass digitally for easy retrieval when it needs to be scanned.
If you're traveling with a carry-on, you might even get to bypass the check-in counter altogether. But if you're checking a bag, you shouldn't wait until the last minute to show up at the airport, even if you already checked in online. Your luggage still has to go through a lengthy process after it's checked, and airlines usually enforce strict bag drop cutoff times before departure. To give yourself enough time, it's generally recommended to arrive at least two hours early for domestic flights and three hours early for international flights.
What do if you're bumped from your flight
While checking in early may help you protect your seat, there is no foolproof way to fully prevent being bumped if your flight is overbooked. Your risk may also vary by carrier, as some airlines that frequently overbook flights have historically higher rates of involuntary denied boarding than others. If a flight has more passengers than seats, the airline must first ask for volunteers to give up their seats in exchange for compensation. If you're thinking of volunteering, make sure you know what you're agreeing to before giving up your spot. Ask the gate agent when they can get you on another confirmed flight, whether you'll receive cash or voucher, or if they can offer meals or a hotel room.
Getting involuntarily bumped from your flight is a completely different story. If you've checked in on time but are still facing bumping, don't leave the gate right away. Jesse Neugarten suggests in Travel + Leisure that bumped travelers request a written explanation of their rights from the airline, which is required by law. "You have more power than you think," he said. Depending on how much later you arrive at your destination, you may also be entitled to compensation based on the price of your ticket. Under DOT rules, if you're traveling domestically and your arrival is delayed by one to two hours, you could receive 200% of your one-way fare, while anything over 2 hours constitutes a 400% compensation, subject to federal limits.
While being involuntarily bumped can make any travel day even more stressful, knowing your rights can at least make things a little easier. Checking in early won't guarantee that you keep your seat, but it can help reduce the risk while giving you more time to prepare for your flight.